This notice explains how Huiyao New Materials Technology (Guangdong) Co., Ltd. (“GLOWSUN”) handles personal information on this website.
Warranty records
When an authorised GLOWSUN store installs your film, it registers a warranty record: the product and roll code, the installation date and coverage, your vehicle details (make, model, VIN and plate) and your contact details. We use this record to provide warranty service and to verify genuine products.
The public warranty lookup shows only masked details. It never displays your full name, phone number, email address, VIN or plate.
Forms
When you send a partner enquiry or a service request, we use the details you give us only to reply to you and to handle your request. Service requests are shared with the authorised store responsible for your installation.
Security and retention
Records are stored on access-controlled servers. Staff and dealers see only the records they need: each dealer sees only its own installations. We keep warranty records for the warranty period and as long as the law requires.
Your choices
To ask about, correct or delete your information, send a request with the form on our Partners page and choose “A general question”.